How to Cancel Your OVOU Subscription

How to Cancel Your Subscription

Whether you’re an Individual or Teams subscriber, canceling your OVOU subscription is straightforward. Follow the steps below to manage your cancellation and understand what happens next.

How to Cancel an Individual Subscription

  1. Visit www.ovou.com and log in to your profile.
  2. Navigate to the Account section in the bottom menu.
  3. Click Manage Subscription.
  4. Confirm your cancellation by selecting Cancel Plan.

How to Cancel a Teams Subscription

  1. Visit www.ovou.com and log in to your profile.
  2. Open the Team Dashboard.
  3. From the left panel, click Manage Subscription.
  4. Confirm your cancellation by selecting Cancel Plan.
Before canceling, we'd love to hear about your experience. We're looking to understand where we are thriving, but also where we might be missing the mark. Our team is happy to hear what is missing from your experience, and seeing how we can make it come to life.

What Happens After Cancellation?

Your account will switch to a limited view with basic analytics and features. This allows you to view your profile, but most functionality will require an OVOU subscription. 

If you have questions or need further assistance with canceling your subscription, contact us at support@ovou.com.

FAQs

  1. Will I receive a refund after canceling?
    Refunds depend on the terms of your subscription. You can view our refund policy here.

  2. Can I reactivate my subscription after canceling?
    Yes, you can reactivate your subscription anytime by logging in and selecting a new plan.

  3. What happens to my team’s data after cancellation?
    Team data will remain stored for a limited time, accessible through the basic view, to ease reactivation.

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