How to Transfer Your Card After Changing Companies

I've Changed Companies but Want to Keep Using My Card

If you've switched companies and no longer have access to the email associated with your OVOU account, we can help you regain access by resetting your login credentials. Please note if you

Steps to Regain Access:

  1. Contact OVOU Support: Email us at support@ovou.com and let us know you’ve changed companies and need access to your account.
  2. Prepare for Identity Verification: Have either your most recent OVOU order number or the shipping address used when placing your order ready.
  3. Reset Credentials: Once we verify your identity, we’ll reset your login credentials and help you regain access to your card.
Without your original email, we need to verify your identity before resetting your login. Please ensure you have your order details available.
If you need assistance, email us at support@ovou.com.

FAQs

  1. What if I don't have my order number or shipping address?
    We may not be able to verify your identity without this information. Please try to locate either before contacting support.

  2. Will my card still work after switching companies?
    Yes, as long as you regain access, your card will continue to function.

  3. Can I update my email after logging back in?
    Yes, once you're logged in, you can update your account details, including your email.

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