How to Connect a New OVOU Card to Your Existing Profile

How to Link a New Smart Card to Your Profile

If you’ve received a new OVOU card but already have an existing digital profile, you can easily link the card to your current account. This ensures all your personalized information and settings remain intact while you enjoy the benefits of your new card. Follow the simple steps below to connect your new OVOU card to your existing profile.
  1. Tap or Scan Your New OVOU Card: Tap the card against your phone's NFC reader or scan the QR code on the back of the card using your phone's camera. 
  2. Verify Your Email: On the Get Started page, you will be prompted to verify your email address.
  3. Login: Use the credentials from your existing digital profile to activate the card.
  4. Card Linked: Your card will be connected to your existing digital profile.
If you need any help, please reach out to our support team at support@ovou.com 

FAQs

  1. What Happens to My Old Card?
    Your old OVOU card remains active unless you deactivate it. You can continue using it alongside your new card if needed.

  2. Can I Have Multiple Cards Linked to the Same Profile?
    Yes, you can link multiple cards to one profile. This is great for having a spare card or using cards in different settings.

  3. What If I Forgot My Login Credentials?
    If you’ve forgotten your password, use the “Forgot Password” link on the login page to reset it. For further help, contact us at support@ovou.com.

  4. What If I Don’t Receive the Verification Email?
    Check your spam or junk folder. If you still don’t receive the email, contact our support team at support@ovou.com for assistance.


    • Related Articles

    • Customizing Your OVOU Smart Card

      Make your OVOU Smart Card truly yours by adding a personal touch! Whether it’s your company logo, your name, or a tagline, our customization options allow you to create a card that reflects your brand identity. Here’s everything you need to know ...

    • How to Activate Your OVOU Smart Card

      Congratulations on receiving your OVOU card! Activating your card is the first step to creating a professional and personalized digital profile. Follow the simple steps below to activate your card and start connecting. Tap or Scan Your Card: Once you ...

    • Using Your Existing Smart Card After Changing Companies

      If you’ve moved to a new company but want to continue using your card, it may be possible to transfer your data, depending on your organization’s permissions and policies. Important: Data cannot be transferred without admin approval. This ensures ...

    • How to Use Your OVOU Smart Card (Tap Feature)

      Your OVOU card leverages cutting-edge Near Field Communication (NFC) technology to seamlessly share your profile with others. This guide will explain how it works, how to use it effectively, and what to do if a device doesn’t support NFC. What is ...

    • Phone Compatibility for OVOU Smart Card Tap Feature

      Yes! OVOU works seamlessly with all modern smartphones, thanks to the combination of NFC and QR code features. Whether you have an iPhone, Android, or another smartphone, here’s how to share your profile using OVOU. How OVOU Works on Different Phones ...