Whether you need a replacement for a lost or damaged card, want to update your design, or are looking to try a different card type, ordering a new OVOU card is quick and easy. Follow the steps below to complete your order.
Steps to Order a New Card
- Login to your OVOU account and click the menu button on the top right corner.
- Click Shop to begin the process.
- You'll be directed to a page with all available OVOU accessories including cards, phone tags, stands, and lanyards.
- Select the accessory you'd like to purchase by clicking "+".
- Click "Pay" to proceed to checkout and complete your order
FAQs
- Are replacement cards and new cards the same thing?
Yes! We've recently updated our naming convention to avoid confusion. Whether you need a new card or a replacement card, you can go through this same flow.
- Can I change my Card Type?
Absolutely. If you don't have the option to select a new card in the order card flow, just leave us a comment in the Notes field.
- How long does it take to receive my card?
You can view our updated processing and order timeline here.