Order a New OVOU Card – Replacement, Updates, and Customization Made Easy

How to Order an OVOU Smart Card

Whether you need a replacement for a lost or damaged card, want to update your design, or are looking to try a different card type, ordering a new OVOU card is quick and easy. Follow the steps below to complete your order.

Steps to Order a New Card


  1. Login to your OVOU account and click the menu button on the top right corner. 
  2. Click Order Card to begin the process.
  3. You'll be directed to a form where you'll be asked to fill out the necessary information required to process your card.
  4. Proceed to checkout to complete your order.

FAQs

  1. Are replacement cards and new cards the same thing?
    Yes! We've recently updated our naming convention to avoid confusion. Whether you need a new card or a replacement card, you can go through this same flow.

  2. Can I change my Card Type?
    Absolutely. If you don't have the option to select a new card in the order card flow, just leave us a comment in the Notes field.

  3. How long does it take to receive my card?
    You can view our updated processing and order timeline here.

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