Orders & Shipping
How to Order an OVOU Smart Card
Whether you need a replacement for a lost or damaged card, want to update your design, or are looking to try a different card type, ordering a new OVOU card is quick and easy. Follow the steps below to complete your order. Steps to Order a New Card ...
How to Add a Custom Logo to Your Smart Card Order
Adding a custom logo to your OVOU Individual Classic Card is simple and ensures a personalized design that reflects your brand. Follow these steps to upload your logo during the order process. Steps to Add a Custom Logo to Your Classic Card After ...
Understanding Your OVOU Order Timeline
Order turnaround times for OVOU cards vary depending on the product type and chosen shipping method. Below is a detailed breakdown of processing and shipping times to help you plan your order. Turnaround Times by Product Product Processing Time ...
About International Shipping for OVOU Orders
OVOU ships to Canada, the United States, and a variety of international destinations. Here’s what you need to know about our shipping options, timelines, and additional charges for international orders. Shipping Destinations Australia Norway Finland ...
How to Update Your Shipping or Order Information
Need to update your order? We can accommodate changes up to the point your card is dispatched. If your order has not been shipped, email us at orders@ovou.com with the details of the changes you need. Once we receive your request, we’ll do our best ...
How to Track Your OVOU Order
We offer different shipping options to ensure your OVOU card arrives promptly and securely, depending on your destination country. Here’s a breakdown of our shipping services and what to do if you need assistance. Shipping Options Express Service: ...
OVOU Smart Card Types and Materials
At OVOU, we provide three premium card types to meet your branding and business needs. Whether you want something sturdy, vibrant, or elegant, our range of physical cards has you covered. Each type is crafted with high-quality materials and attention ...